Global IT Networks and Unified Communications Manager

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Location: Hoechberg, DEU DE
Job Category: IT
Position Description
Global IT Networks and Unified Communications Manager

As the Manager of Global IT Networks and Unified Communications, you will be responsible for the Architecture and Engineering of the company’s networks, telecommunication systems and contact centers. Within this role you will lead a team of internal employees and external supplier resources. Your role is embedded into the wider IT Infrastructure Architecture and Engineering team.

We are looking for someone with a profound and diverse background in local and wide area network technologies, management and controls as well as a proven leader with a passion for reliable and secure network services. You will connect the Vyaire World.

In particular you can expect to:

  • Globally lead the architecture, engineering and decisions for…
    • Wide Area Network services including compression technologies and Internet Access
    • LAN, Wireless and secure network access technologies
    • Routing
    • IP address management
    • Unified Communications including IP telephony services, Contact Centers, Conferencing
    • FreeCall services, PSTNs, SIP trunks, numbering scheme
    • eFax services
    • Security and Protection devices such as VPN entries, NextGen Firewalls
  • Drive, manage and lead our infrastructure suppliers for the related services
  • Build and drive the roadmap for networks and unified communications
  • Actively develop and manage excellent end user services supporting business goals
  • Collaborate with IT Infrastructure Operational Teams for the roll-out of global services
  • Be a part of securing our company assets and data by balancing security aspects and usability / end user experience
  • Leverage influence and negotiation skills across IT and IT vendor mgmt. / procurement to build cost-effective and innovative solutions
  • Participate in assessments of internal and external capabilities required for achieving desired business goals and outcomes
  • Partner closely with our Information Security lead and align strategies and processes

You will have the opportunity to:

  • Improve patient outcomes by improving how our workforce is working
  • Impact the way of working within Vyaire and also impacting the workforce to come join Vyaire
  • Participate and help creating an inspiring workplace
  • Work in a company which is globally all about breathing and here to help patients
  • To go to the next level of communications by leveraging cloud solutions and providers

To be successful, you will need:

  • Ten years of experience in IT
  • Five years of progressive and expanding architecture and engineering responsibilities
  • Demonstrated ability and experience to manage teams of up to 5 resources
  • Demonstrated experience of planning and deploying ITIL aligned services
  • Experience and ability to manage outsourced vendors and suppliers for internally deployed technologies, but also Internet / WAN circuits and phone networks
  • Strong infrastructure acumen, including cross-domain knowledge and experience in earlier infrastructure technical roles
  • Experience working in a multi-national and diverse company
  • Excellent verbal and written English and German communication skills, including the ability to explain technical concepts and technologies to stakeholders and business representatives
  • Profound knowledge of:
    • Cisco networking and IPT environments
    • Riverbed technologies
    • Palo Alto nextgen firewalls or equivalent technologies
    • Cisco Jabber voice integration or equivalent technologies
  • Deep knowledge and experience with securing network access
  • Partner closely with the business to align contact center strategies and actions in a cloud based contact center environment

Education:

  • Bachelor’s degree in computer science, information systems, business administration or related field, or equivalent work experience.
  • ITIL certification
  • Current Cisco networks / routing / IP telecommunication, Riverbed, Palo Alto certifications

Some logistics:

  • Preferred Location: Höchberg, Germany. Other options possible

Hoechberg

Full time
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